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Privacy Policy

Effective Date: February 1, 2016

Our Practices Regarding Privacy

Katch LLC, through its directhealthinsurance.com website (“Site”) is committed to ensuring the privacy and security of each user that visits our website. Your privacy rights are important to us and we are committed to respecting your online privacy and making sure that any information you share with us by using our website is properly protected.

We have established this directhealthinsurance.com Privacy Policy so you know the importance we place on your privacy and so you can understand how we collect and use information collected from you when you visit our website or submit any personally identifiable information to us. This policy describes our overall privacy practices regarding information we collect on our web sites and through other Internet mediums. Our policy does not apply to the practices of companies that we do not own or control.

Data We Collect

When you visit our website, we collect personally identifiable information (“PII”) and non-personally identifiable information through various sources. PII means any information that may be used to identify an individual, including but not limited to name, address, and telephone number. Non-PII is data that is not used to specifically identify, contact or locate an individual, including but not limited to zip code, gender, and age.

When you use the Site, we automatically collect certain information from you, such as your browser type (e.g., Internet Explorer, Safari, Chrome); your Internet domain, (e.g., Comcast, Time Warner, etc.); your computer’s operating system, (e.g., Windows, Macintosh, UNIX, Linux); referring and exit page; operating system; the type of mobile device you use (if applicable); your mobile device’s unique device ID; and your IP address. This information lets us see how users find our Site, and it tells us which pages users visit most frequently so we can make our Site more useful. We keep this information for an indefinite amount of time to improve the operation of our Site and to provide better services to our users.

In addition to the data that your browser or Internet session sends us automatically, we may also collect PII if you enter it when using our website. This contact information is stored on our servers and used to fulfill your information request. If you have not opted out of its use, we may share it with our data licensees, including our advertising clients and their vendors, and other advertising partners.

How We Use and Share Your Information

We may use the information we collect from and about you for the following purposes: (1) to fulfill your requests for information; (2) to respond to your inquiries; (3) to review Site usage and operations; (4) to address problems with the Site, our business, or our services; (5) to protect the security or integrity of the Site and our business; (6) to monitor the Site for compliance with our Terms of Use and the law; (7) to help improve our Site or services; and (8) to contact you with Site updates, newsletters and other informational and promotional materials from us and third party marketing offers from our trusted partners, as well as from other companies.

We may disclose information collected from and about you as follows: (1) to our related companies and service providers, to perform a business, professional or technical support function for us; (2) to our marketing partners, advertisers or other third parties, who may contact you with their own offers; (3) as necessary if we believe that there has been a violation of our Terms of Use or of our rights or the rights of any third party; (4) to respond to legal process (such as a search warrant, subpoena or court order) and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (5) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may also disclose your personal information with your express consent. We may share aggregate, non-personally identifiable information about Site users with third parties.

Third Parties Contacting You

Different advertisers and advertising companies have different methods of following up with you on information requests. Some send brochures in the mail, others reply via email or some may contact you by telephone. By using our service to request information from our advertising clients and advertising partners, you are giving permission to Katch LLC and these parties (or their partners and vendors) to contact you using the methods of their choice, even if the phone number you provide is in a corporate, state, or national do not call list, now or in the future (unless and until you opt-out from receiving communications from us or such partners, as applicable). You are also providing your express consent to be called or texted (including prerecorded messages or using an autodialer or automated means) at the number you provide.

Cookies

Our websites use cookies (small files containing program code that reside on your computer), to provide usage statistics about our web site, and to understand where visitors learn about our web site. We also may use cookies to simplify the re-entering of your data. You can adjust your browser settings to opt out of the use of cookies by having your browser disable cookies. Look for the cookie options in your browser in the Options or Preferences menu.

Additionally, we use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with us through your computer or mobile device on the Site. This information, which may include the pages you visit on our or our partners’ sites, which web address you came from, the type of browser/device/hardware you are using, or an IP-based geographic location, helps us recognize you, customize your website experience and make marketing messages more relevant. These companies use non-personally identifiable information (e.g., click stream information, browser type, time and date, hardware/software information) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. At this time, we do not respond to browser “do not track” signals. However, we may provide you with ways to choose not to have your information collected or used in this way. To learn more about targeted ads or to opt-out of this type of advertising, visit the Network Advertising Initiative website or Digital Advertising Alliance website.

Opt-Out of Receiving Communications from directhealthinsurance.com

You may opt out by contacting us by submitting a “Stop contacting me” request on our Contact Us page; calling us at (310) 219-6200; or sending a letter to: Katch LLC, 2381 Rosecrans Ave., Suite 400, El Segundo, CA 90245.

Children’s Privacy

We do not direct the Site to, nor do we knowingly collect any PII from, any individuals less than thirteen years of age. If you are the parent or guardian and are made aware that a child under the age of 13 has provided us with PII, please contact us.

Third Party Links

This Site may contain links that direct you to websites owned and operated by other companies. directhealthinsurance.com does not control or endorse these websites, and we do not assume any responsibility for the content, privacy policies or practices of any third party websites, which may use cookies and collect PII from you. We recommend that you review the privacy policy posted on any external website before disclosing any PII. Please contact those websites directly if you have any questions about their privacy policies.

California Privacy Rights

Under California's "Shine the Light" law, we provide a method for consumers to "opt-out" of having their information shared with third-parties. Contact us using the methods described in the “Contact Us” section to unsubscribe.

Privacy Policy Changes

directhealthinsurance.com may change this Privacy Policy at any time. Should we revise this Privacy Policy in the future, we will immediately publish the amended Privacy Policy on our website. We recommend that you check our website frequently to view recent changes or updates.

Contact Us

We invite you to contact us if you have questions or comments about our Privacy Policy or you want to change the personally identifiable information you have provided to us. You may contact us by:
Sending a letter to: Katch LLC, 2381 Rosecrans Ave., Suite 400, El Segundo, CA 90245
Calling us at (310) 219-6200
Emailing us at: privacy@directhealthinsurance.com
If we need, or are required to, contact you regarding your personal information, we may do so by telephone, email, or mail.